Returns & Exchanges
At Bombay Shirt Company, we strive for the perfect fit; however, if you are not completely satisfied, we offer a seamless 30-day return and exchange policy for all our custom-made and ready-to-wear apparel.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order ID and email address to select the items you wish to return or exchange.
- 2.Quality Inspection
Pack the items in their original packaging and schedule a complimentary doorstep pickup; our team will conduct a quality check once received at our warehouse.
- 3.Alterations or Remakes
If the issue is related to fit, our master tailors will provide free alterations or a complete remake to ensure your garment meets your exact measurements.
- 4.Refund Processing
Once approved, refunds are processed within 7-10 business days back to your original payment method or issued as store credit for future purchases.